Faqs

FAQ Project Timer

Invoicing (1)

New in v1.1.2.0 is the ability to create and manage invoices based on your time-tracking activities.
In this faq you can check out a set of screenshots to see how this works:

Select a set of activities from a Project and “Make invoice”:

Project Timer invoicing

You can add the activities to a “New” invoice or to an existing one:

Invoice settings Project Timer

 

Enter extra details about the invoice:

Extra detail information invoice

Make a preview of the invoice:

invoice preview in project timer

Once “Invoiced” you cannot change it anymore. (If needed you can set it back to draft for editing):

invoiced-done-not-editable

The activities will be connected to the invoice number:

projecttimer-invoice-module-01f

You can archive the project or set the status to closed so they will not be visable:

projecttimer-invoice-module-01g

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Support (9)

Frequently Asked Questions (You are here)

Click here to see the Frequently Asked Questions

Sales Telephone Support Helpdesk

Helpdesk GMT (09:00 – 17:00) – +31 (0)251 – 37 31 06

Email Helpdesk

Direct your mails to: support@dunesmm.nl

Postal address

ProjectTimer – Dunes MultiMedia
Relweg 57
1949 EC – Wijk aan Zee
The Netherlands

Invoicing software for Windows

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The full version of Project Timer (Project Timer Pro and Cloud) will include the ability to install connector plugins for various popular time tracking systems in the near future and is still under development.

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You can install the latest Project Timer by clicking the “Download free version” button on the right of the main Project Timer page. In order to use the advanced features of Project Timer you must enter your license key (which will be emailed to you when you confirm your purchase) in the startup splash screen of the Project Timer application.

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You can purchase a license from our online store. Secure payment processing is handled via Share-it / Ecommerce and accepts all major credit cards, paypal and many local payment options.

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With the Pro version you can export data in csv, pdf, xml and html format

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With the Pro version you can import data in .csv format and in .ptim xml format

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You can change the color by going to the admin panel and select a different color.

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In the Pro version you can select multiple projects using a filter and export the timer data.

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Security (2)

There are only four ways that Project Timer communicates back to projecttimer.com

When you activate your license
When checking for updates
When you use our cloud version to sync your data
No personally identifiable information is passed with the request

Occasionally, antivirus software may prevent applications from making cloud calls without permission. Check the documentation with your security software for specific instructions for your system.

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The data for Project Timer is stored in a file called ProjectTimer.xml. The default location of this file is in the My Documents folder but you can change that on Settings > General > Data file.

<Drive>Users\<Name>\Documents\ProjectTimer\ProjectTimer.xml

To backup your data, open the appropriate folder listed above or the folder you chose on the Preferences screen. Copy your ProjectTimer.xml data somewhere safe to back up. In the event of a problem, just copy that file back and start Project Timer and you will get your data back. (Project Timer also creates copies of your data and saves them daily as .bak files on the same location for even more safety)

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Backup (2)

The data for Project Timer is stored in a file called ProjectTimer.xml. The default location of this file is in the My Documents folder but you can change that on Settings > General > Data file.

<Drive>Users\<Name>\Documents\ProjectTimer\ProjectTimer.xml

To backup your data, open the appropriate folder listed above or the folder you chose on the Preferences screen. Copy your ProjectTimer.xml data somewhere safe to back up. In the event of a problem, just copy that file back and start Project Timer and you will get your data back. (Project Timer also creates copies of your data and saves them daily as .bak files on the same location for even more safety)

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In some cases it is necessary to restore the Project Timer data file from a backup. Project Timer automatically creates backups to minimize the change of data loss. To restore a backup, please follow the next steps:

  • Open Project Timer
  • Click on “Administer” to open the main screen.
  • Click on “settings”
  • Scroll down to the “Backups” part
  • Select a backup from a moment that your datafile was still healthy
  • Press Restore

PTRestore

When this doesn’t work, then you’ll need to do this manually:

  • Close project timer completely (Right click on project-timer icon in the tray-bar and select “Close ProjectTimer”.
  • Browse to your documents folder and open the ProjectTimer folder: “c:\Users\[Profile] \Documents\ProjectTimer”
  • Here you’ll find the datafile “ProjectTimerData.xml” and you’ll need to remove this one (this is corrupt)
  • Then find a backup file: e.g. “ProjectTimerData-20141016.bak” and make a copy of this file
  • Rename the copy to “ProjectTimerData.xml”
  • Restart project timer.

Possibly you’ll need to repeat the steps until you find a non-corrupt backup

 

Manual restore

You can restore a Project Timer backup file manually by the following steps:

  • Make sure that Project Timer is shut down completely
  • Locate the backup file This file is located at: c:\users\[account]\AppData\Roaming\ProjectTimer
    (Note that AppData is a hidden folder)
  • copy this file to ‘ProjectTimerData.xml’ in the same folder (overwrite the empty or corrupted file)
  • Start Project Timer.

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Future Features (1)

Our goal is to create an cloud app that allow your Windows timers to be triggered from these platforms. The admin side will be on your pc.

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Projects (3)

You can archive projects as follows:

  • Click on administrate in the Project Timer popup
  • In the administrate screen on the projects page you’ll find a button ‘Show archived’ on the bottom left of the screen
  • Press on the ‘Show Archived’ button
  • Now an extra category is shown in the project list
  • Drag the project to be archived to the ‘Archived projects’ category
  • Now the project will be shown under the new category
  • Then press ‘Hide Archived’ and the project is hidden (but still accessible by toggling show/hide archived)

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It is possible to manipulate the timer values (we call them  activities). There are two ways to do that:

1: Edit activities

  • Click on ‘Administrate’
  • Select the project of interest
  • In the table you can edit, add and remove activities and the totals will be updated automatically

2: When you inadvertently forget to start or stop a timer:

  • In the ProjectTimer popup screen click on the ‘hamburgermenu’ ( ≡ )of the project of interest.
  • Then select ‘Toggle timer in past’
  • Now you can select on which time you would have started or stopped the timer.

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In many cases it is necessary to track your timers per day, per week or per month. Since update 1.1.4 it is possible to only display the timer totals within a given period (like day, week, month, etc). To switch this on, follow the next steps:

  • Open the settings page in the administration window
  • Find the option  ‘Popup tracking period’ in the settings screen.
  • Select which period you want to display

 

By selecting the option, only the timer totals (per project and overall) are summarized over the given period, but the older timer information is still stored and available for reporting, invoicing and so on.

Only the ‘actual’ period is taken into account in the summary, so if the tracking period is ‘per day’ then only the timers of this day are shown, and if the tracking period is ‘per week’ only the timers of this week are shown.

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Settings (1)

You can set the currency in the settings panel (the gear icon):

project-timer-settings

The currency is in the General section and to alter tasks and their pricing you need to go to Task section.

standard-pricing-project-timer

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